What to Do After a Car Accident: A Step-by-Step Checklist
The minutes and days after a crash shape both your recovery and any claim you make. Keep this checklist in your glove box or on your phone.
At the scene
- Check for injuries and call 911 if anyone is hurt. Many states also require a police report for crashes above a damage threshold.
- Move to safety if you can, turn on hazards, and stay at the scene. Leaving can be a crime.
- Exchange information: names, phone numbers, driver's license numbers, plate numbers, insurance companies and policy numbers.
- Photograph everything: all vehicles from several angles, plates, the road, skid marks, traffic signals and signs, weather, and your injuries.
- Get witness names and numbers. Independent witnesses are valuable and hard to find later.
- Don't apologize or discuss fault. "I'm sorry" can be used to suggest you admitted blame. Stick to the facts with police.
- Get the police report number and the officer's name.
In the first days
- See a doctor promptly, even if you feel fine. Adrenaline masks pain, and some injuries, like concussions and whiplash, show up later. A gap between the crash and your first treatment is one of the insurer's favorite arguments.
- Report the crash to your own insurer as your policy requires. Give facts, not opinions about your injuries.
- Be careful with the other driver's insurer. You don't have to give a recorded statement, and you shouldn't sign anything or accept a quick check before you know how badly you're hurt.
- Start a file: medical bills, receipts, repair estimates, missed-work records and a simple daily journal of pain and limitations.
- Stay off social media about the crash or your activities. Insurers look.
In the weeks after
- Follow your treatment plan and keep every appointment.
- Keep track of lost wages with a note from your employer.
- Check your own coverage: medical payments, PIP in no-fault states, rental, and uninsured/underinsured motorist coverage.
When to call a lawyer
Talk to a personal injury lawyer if you were seriously hurt, missed significant work, fault is disputed, a commercial vehicle or rideshare was involved, the other driver was uninsured, or the insurer is pressing you to settle fast. Most give a free consultation and work on contingency. And don't wait too long, because filing deadlines apply.
Find a personal injury lawyer near you. Related: how much your case might be worth.
This guide is general information, not legal advice. Reporting and insurance rules vary by state.